First Order -15% OFF
Free shipping from £49

Shipping policy

Mainland UK

  • We offer a next day, tracked delivery service* free on all mainland UK orders over £49.99. (Next
    day delivery is not available on weekends or bank holidays).
  • For orders that are less than £45.00, the delivery charge is £3.99. This is a next day, tracked
    delivery service (next day delivery is not available on weekends or bank holidays).
  • We aim to dispatch all orders received by 2pm Monday-Friday on the same day (excluding bank
    holidays).
  • All delivery dates are estimated and are stock dependent.
  • We aim to have goods with you within 2-5 working days. Please contact us if you have not received
    your goods within 7 working days.

Additional Information

Please note that if your order is dispatched via DPD, they will only attempt to deliver your parcel(s)
once and then our courier will deliver to a pick-up shop. If there is no one to take the delivery or you
have left no further instruction for the courier during the 1st attempt, the goods are taken to a pick-up
shop. If these are not collected within 7 days, the goods are returned back to us. We can then arrange
to re-deliver the goods (to the same or an alternative address), the re-delivery charge for this is £7.99.

All dispatch dates are estimated and are not guaranteed and do not form a term of this contract.
Whilst every endeavour will be made to comply with these dates, the Seller shall have no liability
whatsoever for delay in dispatch or delivery, or for any loss occasioned thereby. Late delivery does
not entitle buyer to cancel order. Our order processing cut off is 2pm on working days. Orders placed
after this time will not be processed until the next working day. This is stock dependent.

Any shortages in delivery must be notified in writing to the seller within three days upon receipt of
delivery.

UK Offshore

  • Delivery times may take longer and can vary.

Worldwide

We offer worldwide delivery on a quotation basis. For worldwide delivery, please contact us and we
can then obtain a quote for delivery, when contacting us, please include:

  • Full Name
  • Full Delivery Address
  • Telephone Number
  • All Products Requested with Quantities and Product Codes (if you add all the products to your
    basket and abandon at the checkout, we can see this information)

Due to UK Regulations, there are certain restrictions within our EU International Shipping Process as
follows:

  • It is the customers responsibility to check their countries Customs Authority for any product
    restrictions prior to orders being placed
  • It is the customers responsibility to ensure that they are allowed to import goods into their country
  • It is the customers responsibility to check if any additional paperwork is required before the goods
    can be shipped