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FAQ
We know you're excited about your order, and we're just as excited to get it to you. Before reaching out, have a quick look below – the answer to your question might be right here!
When will my order be dispatched?
When will my order be dispatched?
We pride ourselves on our speedy service! All orders placed before **1 PM** (Monday - Friday) are processed and dispatched on the very same day.
If you place your order after 1 PM or over the weekend/bank holiday, it will be dispatched on the next working day.
How long will delivery take and who do you ship with?
How long will delivery take and who do you ship with?
Once your order is dispatched, you can expect it to arrive within **2-4 working days**. We partner with trusted couriers, **Evri and Royal Mail**, to ensure your parcel arrives safely and efficiently.
Please note that these are estimated delivery times and can occasionally vary during peak seasons.
How can I track my order? Where is my tracking number?
How can I track my order? Where is my tracking number?
Tracking your order is simple! As soon as your items are on their way, we'll send you a dispatch confirmation email.
This email will contain your unique tracking number and a direct link to the courier's tracking portal. Just click the link to see the latest updates on your delivery's journey.
Can't find the email? Please take a moment to check your spam or junk folder, as they sometimes end up there by mistake!
Still need help?
Still need help?
If your question wasn't answered above, please feel free to get in touch using the contact details below. We're always happy to helps